Last updated: 18 October 2026
Urban Grooming Haircare Limited operates this website. We are located at 78 Barkers Butts Lane, Coundon, Coventry, CV6 1DY. You can contact us by phone at 024 7767 2022 or by email at urbangrooming78@gmail.com.
This notice explains how we handle information you provide through this website and what happens when you book through Booksy. It does not cover information you provide directly to Booksy, which is handled under Booksy's own privacy notice.
When you use the contact form on this website, the name, email address and message you enter are sent to our email address so that we can respond to your enquiry. We use enquiry email addresses only to answer your enquiry, not for marketing.
We do not store this information in a database on this website. Enquiry emails are kept in our email mailbox. We review and delete ordinary enquiry emails 12 months after the enquiry is resolved, unless they are needed for an ongoing issue or record-keeping. This is a manual process — we do not use automatic deletion tools or make automated changes to the mailbox.
We process enquiry information for the purpose of responding to your service or booking request. Where your enquiry leads toward a booking, this is done to take steps at your request before entering into a contract. For general business enquiries that do not lead to a booking, we rely on our legitimate interests in responding to enquiries about our business.
The admin area of this website is hosted on the Base44 platform. Login credentials (email and password) are managed by Base44. We do not have access to your password.
Images displayed in our gallery are uploaded by authorised administrators and stored on the Base44 platform.
When you click "Book Now", you are redirected to Booksy, a separate third-party booking platform. Bookings are made through Booksy, and Booksy's privacy notice explains how it handles your information as a platform. You can read the Booksy UK privacy notice at booksy.com/en-gb/p/privacy.
When you make a booking, Booksy shares your information with us so that we can provide the service you booked. We can access booking information through our Booksy account. If you have questions about how we use booking information for running the business, please contact us at 024 7767 2022 or urbangrooming78@gmail.com.
We have not added any advertising or analytics tracking code to this website. The Base44 platform stores standard technical data (such as session information) necessary to display and operate the website. How Base44 processes personal data is described in the Base44 Privacy Policy and Data Processing Addendum.
Some pages on this website embed a Google Maps map. Google may set cookies and process data when you interact with that map, as described in Google's privacy policy.
This website is hosted on the Base44 platform. Details of how Base44 processes data, including security measures and sub-processors, are set out in the Base44 Data Processing Addendum.
Depending on your circumstances and the information we hold, you may have the right to ask what personal data we hold about you, to ask us to correct it, and in some cases to ask us to delete it. Not every right applies in every situation — for example, we may need to keep certain information where there is an ongoing issue or a record-keeping need.
To exercise any of these rights, contact us at 024 7767 2022 or urbangrooming78@gmail.com.
If you are not happy with how we handle your personal data, you can complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint.
If you have any questions about how your information is handled, please contact us at 024 7767 2022 or urbangrooming78@gmail.com.
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